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Most of our clients are industrialage companies and they carry with them a lot of industrialage baggage. Unfortunately, neither we nor most of them are fortunate enough to be born on the Web companies. In this review we are going to discuss:
We are not going to discuss here how to design a cool Web site. That's nice, that's important component of doing business but frankly there's easy way to actually build cool Web sites, you simply hire our Internet Communication Services of any ad agency, all of them can do that very well.
Traditional/popular views of e-commerce or e-business are focused around the notion of business transaction via the Net. In other words, the focus has been how do I sell stuff or my products/services over the Web. This view focuses us to look at thinks too narrowly and loses the true nature of how revolutionary these changes are. An extended view of e-Business: it is a way and a fundamentally radical way to reshape, recreate, reinvest business relationships though Internet related technologies. And an additional component might be really the critical of driving speed, flexibility, agility, new value creation. You certainly have already asked yourselves Why? "Why I should have being doing e-business? I cope Google, I get along eBay and IIC, but I'm an industrial-age company, I sell to business enterprise customers, I sell. What then does IIC have to do with me? Our customers are good standing on their market place despite the Global crisis. Now what they need is a partner in this ecosystem like IIC to go to them and say, "Look, we can help you build an infrastructure as well as e-business initiatives that sit on top of the infrastructure." But you are going to do this by yourselves. Another thing to think about with respect to the Internet economy is using the term MarketSPACE. Business has traditionally taken place in the Marketplace, the physical world where buyer and seller conduct business. We knew what that was. We had economic outputs, and we had market segments, those customers that we would sell things to. This new space, the Internet economy, or the MarketSPACE, is very much being led by the Internet and it's creating this kind of virtual arena where exchange of value can actually be had. It has and operates with very different rules. It place in virtual space. It doesn't have necessarily brocks and mortar, but what it does is it certainly competes to a certain degree in the automotive industry versus, let's say, a General Motors dealership which literally has a particular geography or radius that it can complete with. When we say business models we understand the way companies can make money and extract value for customers. Infomediary: a brand new generic model of making business. This is an entity that brokers information, knowledge and/or products that add value to a particular marketspace.
One
of the popular themes is a theme of disintermediation. In a very brief
way of phrasing it, it's the death of the middlemen. e-business and the
Internet allow producers to go directly to consumers, or in contrary, in
the financial field the borrower to contact directly to the lender.
In fact, if anything, it's actually quite the opposite, that there's not
only not the death of the middlemen, but some of the best opportunity
out there in the Internet economy are
infomediaries. Now they
revolve less around the physical movement of products and more around
the virtual management of bits and bytes, information, content.
Four different kinds of infomediaries: the buyers/borrowers broker, the
sellers/lenders broker, the transaction broker, and the community of
interest.
Example: The infomediariesthe borrowers brokerssearch the
investment market in their network of banks or individuals, called
ultimate investors, those who have money to invest and are going to
perhaps be providing to you the desired loan for an
engineering project, and go through the loan process and all the other
adjunct things that you may need to actually do get a loan for a project.
Lender Broker do the same thing but in the opposite direction. They
aggregate lending institution/investor information for the borrower.
They will take a bunch of consumers and purchasers of, for example,
small credit facilities, as well as issuers of small portfolio of
securities, compress them to the big entity so that they can then go to
the banks or investment or venture capital companies, and say: "Hey,
look at what I've got, give me a better deal." In fact, they
facilitate the conversion of available savings into investment and thus
perform the important economic function of improving the flow of needed
capital. But they're really, in essence, servicing up to the bank some
very beautiful demographics. New and expanding enterprises; reorganized,
merged, or consolidated firms; and government units look to the
infomediaries of this kind for the financing of their capital
requirements. So they are aggregating borrowers (buyers of loan
facilities) for the bank or bank syndication, the seller of capital, but
in the opposite direction.
The transaction broker does both of these things at the same time. It
aggregates both the borrower side and the investor/lender site and
brings them together to create value. Same kind of benefits, transaction
costs reduction on both sides. Imaging if these activities needed to
take place in the physical world. Quite an inefficient process the way
we have it really going on.
And finally the concept of COIN, a community of interest. COINs do those three things.
They aggregate borrowers and investors/lenders, but they do it around
these three core concept of content, community and commerce in that
order. But the COINs, communities of interest, can also be had along
other areasfinancial communities of interest, components of part
of a value chain, a market segment, a kind of transaction. There are
many different slices in which these infomediaries are emerging. They
take a very important place in the modern financial e-world and e-business
forming the society of investment
bankers.
The next step of development of the intermediation in
the modern e-world, and which I hope we exercise in our practice successfully,
is the trust intermediary. That's an entity that creates trust between
the investor and the borrower. And there are a couple of different kinds
of trust, but it is that mechanism that allows me as consumer to feel
comfortable that this is a trustworthy place to be or things to do.
These roles are not mutually exclusive. In other words,
organizations can and do play mutual roles.
The problem is, for incumbents, for company leaders, they tend to not look
at these space and that's where the danger is. So going back to the
previous statement of disintermediation, you've noticed, and our research
pretty much bears the fact that the biggest activity, the most abundant
activity really lies in this notion of the new kind of intermediary or new
kind of middleman.
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